Return Policy

Thank you for your purchase. We strive to deliver the highest quality metal fabrication equipment and machinery. If you are not completely satisfied with your purchase, please review our return policy below.

30-Day Return Window
You may request a return within 30 days of receiving your order. After this period, we will be unable to accept returns.

Refund Conditions

• A 10% restocking fee will be applied to all returns.

• Refunds will be issued after the returned product is inspected and confirmed to be in new, original, and unused condition.

• Returns will not be accepted if the equipment shows any signs of damage resulting from misuse, improper operation, or any other non-compliant use.

Return Process

1. Request Initiation: Contact our customer service team within the 30-day period to initiate a return request. Please include your order number and a brief explanation of your reason for return.

2. Inspection: Once your return is received, our team will inspect the equipment to ensure it meets the return conditions.

3. Refund Issuance: Upon confirmation of eligibility, we will process the refund (minus the 10% restocking fee) to your original method of payment.

Return Shipping & Pickup Fees

• The customer is responsible for all costs associated with return shipping or any pickup fees, unless the return is due to an error on our part.

For any further questions or clarifications regarding our return policy, please contact our support team. We are committed to ensuring your satisfaction and appreciate your business.